FAQ's

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.

What payment methods do you accept?

We accept a range of payment methods, including credit/debit cards, PayPal, and other secure online payment options. You can choose your preferred method during the checkout process.

Can I cancel my order after it's been placed?

You can cancel your order within 24 hours of placing it. After this period, we may have already processed your order for shipment. Please contact our customer support team as soon as possible to request a cancellation.

How can I track my order?

Tracking your order is easy. Once your order is shipped, you will receive a tracking number via email. Simply enter this tracking number on our website's tracking page to monitor the status and location of your package.

Do you offer international shipping?

Yes, we offer international shipping to a variety of countries. Shipping costs and delivery times may vary depending on the destination. You can find more information on our shipping page or during the checkout process.

Can I cancel my order after it's been placed?

You can cancel your order within 24 hours of placing it. After this period, we may have already processed your order for shipment. Please contact our customer support team as soon as possible to request a cancellation.